AAOM Handbook

INTERNAL

o Time Between Interruptions = Operating Time / Number of Unscheduled Interruptions o Time Between Incidents = Operating Time / Number of Unscheduled Interventions Measurements of technical theory shall be made based on the definition of the theory. There are no common standards for measures of theory. The technical theory measures for a process shall be defined based on the researched and validated theory description or formula for the process. Resources This task is completed by the manager responsible for the process. Time The task should be completed prior to measures being developed

© McAlear Management Consultants 2007

Page 33 of 66