AAOM Handbook

ANALYSE AND IMPROVE- High Level Purpose: To respond correctly to measurement data

Revised 05/2019

PROCESS PERFORMANCE REVIEW: To decide if an intervention in the process may be needed.

ISSUE INVESTIGATION: To identify the contributing/ root cause(s) of process issues.

CONTROL ACTION FORMULATION:

CONTROL ACTION IMPLEMENTATION: To implement/establish control actions.

To identify the appropriate control action(s) to improve the process.

Copyright; McAlear Management Consultants 2004.