AAOM Handbook

ANALYSE AND IMPROVE Purpose: To respond correctly to measurement data.

VERSION 1.2.1

ISSUE INVESTIGATION: To identify the contributing/root cause(s) of process issues.

PROCESS PERFORMANCE REVIEW: To decide if an intervention in the process may be needed.

No

AI.14 Significant Contributing /Root Cause(s) Identified?

AI.07 Capability Control Action in Progress?

AI.10 Further Investigation Justified?

Measure Performance Output/In-process/Input

AI.04 Produce Capability Histogram

AI.11 Brainstorm Potential Causes

AI.13 Validate or Reject Potential Causes

AI.01 Produce Control Chart

AI.02 Process Stable?

AI.05 Process Capable?

AI.09 Define/Rank Issue

AI.12 Rank Potential Causes

Yes

No

No

Yes

Measures Flowsheet

Yes

Yes

No

AI.06 Wait for Next KPI Review

AI.08 Continue/complete the Control Action

Yes

No

AI.03 Process Changing due to Control Action?

Yes

AI.15 Further Investigation Justified?

Stop

No

No

Yes

CONTROL ACTION IMPLEMENTATION: To implement/establish control actions.

CONTROL ACTION FORMULATION: To identify the appropriate control action(s) to improve the process.

No

No

AI.17 Define Potential Control Action Implementation Methods

AI.19 Model/Test to Validate or Reject Potential Actions

AI.25 Control Actions

Stop/Monitor Process Performance

AI.16 Brainstorm Potential Control Actions

AI.18 Rank Potential Control Actions

AI.20 Practical Control Action Identified?

AI.21 Control Action Justified?

AI.22 Create Control Action Plan & Schedule

AI.23 Resource Control Action

AI.24 Implement Control Action(s)

AI.27 All Control Actions Complete?

Yes

Yes

Yes

Yes

on Plan & Schedule?

No

No

Set Operating Master Schedule MS.04 Identify Probable Improvements

Set Production Strategy PS.06 Identify Potential Strategies

Set Service Strategy SS.10

Stop

AI.26 Escalate for Support

Identify Most Cost Effective Strategy

Copyright; McAlear Management Consultants 2004.