AAOM Handbook

MEASURES Purpose: To indicate when an intervention in the process may be required.

VERSION 1.0.1 Revised 05/2019

PROCESS DEFINITION: To define the process to be measured.

KEY PERFORMANCE INDICATOR DEFINITION: To define the Key Performance Indicators.

MP.02 Define the Purpose of the Process

MP.03 Define the Theory of the Process

MP.04 Define the Purpose Measures

MP.05 Define the Theory Measures

MP.06 Define the Key Performance Indicators

Process Performance Output/In-process/ Input

MP.01 Identify the Process

MP.07 Identify the KPI Owner

MP.08 Define the Target and Specification Limits

MP.09 Identify the Physical Boundaries of the Process

MP.10 Establish the Data Boundaries of the Measure

MEASUREMENT SYSTEM DEFINITION: To gather sufficient information to define the measurement system.

MEASUREMENT VALIDATION : To validate the measurement system.

MP.12 Determine the Maximum Rate of Change for the Process

Analyse & Improve AI.01 Produce Control Chart

MP.11 Review Existing Measurement Devices

MP.13 Determine the Measurement

MP.14 Define the Sampling Interval

MP.15 Document the Measurement System

MP.17 Validate the Measurement System

MP.16 Collect Data

Accuracy/ Precision

Copyright; McAlear Management Consultants 2004.