AAOM Handbook

 Less than significant un-containable safety or environmental threat, or  Less than significant un-recoverable process throughput or quality reduction, or  Containable safety or environmental threat, or  Recoverable production or service activity throughput or quality reduction Low –  All other. What constitutes a significant potential impact may vary between business areas and will need to be defined on a case by case basis. Safety and environmental impacts, and major operational disruptions may be classified based on the Company Risk Ranking matrix. For operational disruptions that fall below this level, a portion of the range of variation evident in the Control Chart/Capability Histogram of the performance (e.g. more or less than the value equal to 0.5 Sigma of the distribution) may be used to quantify what is considered significant or not. Following is the decision matrix used to determine the urgency of work.

Required Date

Impact

Today

This Period

Next Period + Not Urgent – schedule before required date Not Urgent – schedule before required date

Urgent – respond immediately

Urgent – respond before required date Urgent – respond or contain before required date

High

Urgent – respond or contain immediately,

Moderate

Low Not Urgent – schedule before required date If work is declared high or moderate impact, with a Required Date within the current schedule period – it is processed as Urgent Work. Task Status: If the work is determined to be urgent, the Work Order Task Status flag shall be set to Urgent. All other work is to be handled through the normal work management processes. Time This task must be completed as soon as the Work Request is understood. Resources Completion of this task is the accountability of the role nominated on the configured Work Approval flowchart. Not used Not used

© McAlear Management Consultants 2004

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