AAOM Handbook

ANALYSE AND IMPROVE- ISSUE INVESTIGATION Purpose: To identify the contributing/root cause(s) of process issues.

Revised 05/2019

No

AI.13 Validate or Reject Potential Causes

AI.14 Significant Contributing /Root Cause(s) Identified?

AI.11 Brainstorm Potential Causes

AI.10 Further Investigation Justified?

AI.09 Define/Rank Issue

AI.12 Rank Potential Causes

Yes

Yes

No

AI.07 Capability Control Action in Progress?

AI.15 Further Investigation Justified?

Stop

No

AI.16 Brainstorm Potential Control Actions

Copyright; McAlear Management Consultants 2004.