AAOM Handbook

WE.16 Is Additional Work Urgent? Context

The primary objectives when executing a Task are to ensure that the work is completed when scheduled, that all required outcomes, specifications and tolerances are achieved in the allocated time, and that the sustainability (i.e. dealing responsibly with safety, the environment, employees, communities, governments and asset life) expectations of the Company are met. A secondary but important outcome when executing any work package is to look more widely at the workplace and ensure that any other identifiable defects or hazards are both corrected/controlled and recorded, or else reported in sufficient detail to allow effective planning and scheduling of the corrective or control action. If the person assigned the Task identifies additional work that is within their authority and capacity to complete, then they should proceed if the resources are available and they can still finish their assigned Task on time. If the person assigned the Task identifies additional work that they do not have the authority or capacity to complete without adversely affecting the completion of their assigned Task, then they must decide if the completion of the extra work can wait, or if it needs urgent attention. If the situation requiring additional work is likely to result in a risk to achieving sustainability (i.e. by dealing responsibly with safety, the environment, employees, communities, governments and asset life) output or cost targets before the next scheduled opportunity to complete the additional work, then the individual should notify the Urgent Work Process to deal with the extra work. This decision must be based on the assessment of the probable Impact of not dealing with the identified issue and the probable time at which this Impact can no longer be avoided – Required Date . This will ensure that the assigned Tasks are completed on time and to specification, and that any situation that could result in a risk is dealt with in time to prevent the potential consequences. Otherwise the individual who identified the additional work should record the details of the work and report them after completing their assigned Task. Purpose To determine if additional work is urgent. Quantity One decision whether the work is urgent. Quality The criteria to be used for this decision are:

© McAlear Management Consultants 2004

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