AAOM Handbook

WE.07 Can Resources be Obtained & Meet Outcomes? Context The Task assigned to a person may include the following resource specifications;  special tools required,  materials required,

 internal resources required,  external resources required,  services required, and  equipment required.

The person assigned the Task may find that some of the specified resources are missing, are not fit for purpose, or that a resource necessary for the work was not specified. In either case the person can often use their own initiative to find or obtain the necessary resources. They should do this if it is within their authority to do so, and if in doing so they can still meet all of the outcomes required of the work – including the agreed time for completion of the work. If they cannot obtain the resources to meet all of the work outcomes they need to escalate the issue. Purpose To decide whether resources needed to complete a Task can be obtained by the individual to whom it was assigned. Quantity One decision whether to obtain resources or escalate the issue. Quality People assigned a Task should use their own initiative to resolve issues relating to completing it wherever possible. In deciding that they can obtain the resources the person assigned the Task must confirm that;  it is within their authority to obtain the resources, and  they will meet all of the outcomes required from the work if they undertake to obtain the resources. Time This task shall be performed as soon as practical after the need for additional resources is recognised.

© McAlear Management Consultants 2004

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