AAOM Handbook

WE.05 Clarify Task Assignment Context

The primary objectives when executing a Task are to ensure that the work is completed when scheduled, that all required outcomes, specifications and tolerances are achieved in the allocated time, and that the sustainability (i.e. dealing responsibly with safety, the environment, employees, communities, governments and asset life) expectations of the Company are met. The documentation provided with a Task is not intended to specify every possible detail of the work. Many elements of the work can be left to the person to whom the Task is assigned, to use their knowledge, experience and skill to determine as part of the workplace planning and set-up. Where there is a preferred specification or standard then it should be set out in the documentation. As a Task is assigned to a person they must ensure that they have a full and correct understanding of all requirements for the work, whether specified or not. Even if a Task assignment seemed clear when discussed away from the workplace it may not make sense when the workplace is inspected. If the person assigned a Task is uncertain of their understanding of any element of the Task, at any time, they should clarify their understanding rather than risk producing a potential hazard or an inappropriate outcome from the work. Purpose To clarify an aspect of a Task assignment. Quantity One set of specifications or instructions relating to a point of clarification. Quality The person seeking clarification must specify;  what requirement for the work is unclear,  why they are unclear on the requirement,  what they need to clarify the requirement. The person providing clarification must provide the necessary specifications or instructions in a form that is understood by the individual. Time This task shall be performed as soon as practical after a person recognises the need for clarification of a Task assignment.

© McAlear Management Consultants 2004

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