AAOM Handbook

 the resources that will remain unscheduled to deal with unpredicted events (uncommitted hours vary with the amount of unscheduled activities occurring at each business area - the % of resource hours to remain uncommitted shall be guided by the performance evident in the underlying data showing scheduled and unscheduled hours related to the Scheduled Work KPI” Note that each business area will have its own specifications it will be working to, with an improvement program in place to reduce the unscheduled hours. Time This task must be performed, for all approved and incomplete Tasks, at least once within each Schedule Period, prior to the review and commitment of the schedule. Resources Completion of this task is the accountability of the role nominated on the configured Scheduling flowchart.

© McAlear Management Consultants 2004

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