AAOM Handbook

WA.08 Correct or Modify the Scope of Work Context

The people working within a business area generally know what is required to have that area functioning sustainably (i.e. dealing responsibly with safety, the environment, employees, communities, governments and asset life), effectively and efficiently. They can recognise when work is required to rectify something that will affect the achievement of these objectives, and they can provide some basic information needed to process each Work Request. While an employee may recognise a potential issue, they may not understand all of the technical details related to the issue they observe, and what is the most appropriate course of action. The technical review of each Work Request must establish that:  Valid contributing causes of the issue are identified,  The issue that has been identified raises a genuine need for work,  Appropriate corrective or control actions have been identified, and  The corrective or control actions adequately address all requirements of workplace standards. Some examples of multiple potential actions for an issue are:  A high temperature reading on a bearing could require that damaged bearing, or a faulty temperature sensor, be replaced.  An area of failing ground could require that corroded ground support be replaced, or that additional ground support be installed due to increased ground stresses. It may not be possible to identify what are the appropriate actions without technical expertise and diagnostic tests. If the technical reviewer determines that the right actions have not been specified, they must specify appropriate actions for the contributing causes of the observed issue. Purpose To correctly specify the most appropriate action for a necessary Work Request. Quantity The most appropriate actions specified for each necessary Work Request.