AAOM Handbook

 Feedback to the originator through the originator’s immediate manager, where required Quality The following Work Order fields must be validated or completed by the person reviewing a request prior to approval of the Work Request:  The Equipment/Component or Workplace/Location for the work.  Symptom or Action Description  The manager accountable for reviewing/approving the Work Request.  Required Date - the time by which the work must be completed before it will have an impact  Impact - the consequence of not completing the work by the Required Date  Originator’s identity. The following Work Order fields should be completed, or information supplied, prior to approval of the request, where the person reviewing the request has sufficient knowledge or experience of the work to do so;  Task Description(s) - outcome/action and object of each component of the work.  Skill Types - Task Resource Work Group(s) and skill/equipment type(s) required for the work component.  Skill Numbers - the number of each labour/equipment type for the work component.  Task Duration - the estimated duration of the work component.  Other materials and tools required for the work. Where the person reviewing the Work Request decides to make a significant change to the data supplied with the request (e.g. Required Date, Impact), feedback to the originator shall include:  The reason the details where altered,  The individual who decided the changes were appropriate. Feedback shall be provided to the originator through the originator's immediate manager. Time Review of a Work Request must be completed within 1 working day of the creation of the Work Request. Resources Completion of this task is the accountability of the role nominated on the configured Work Approval flowchart.

© McAlear Management Consultants 2004

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