AAOM Handbook

SS.15 Define Service work Packages

Context

A Service Strategy is a high level description of the types of action required to prevent, predict, mitigate and or correct a threat that is likely to occur.

There are six basic strategy options that may be applicable to manage a threat. These are; 1. Modification of the process – remove or reduce the threat and the need for service work. 2. Monitor process condition and/or performance to identify the best time and type of service action. 3. Initiate service actions based on a pre-defined interval or life. 4. Install back-up or containment systems to circumvent or mitigate the consequences of the threat. 5. Operate the process to the point of failure. 6. Closure of the process. The detailed specifications may involve several actions that must occur at different times, and under different conditions, and that may require different labour materials and equipment for their implementation. It is also possible that synergies exist between the actions required to implement different Service Strategies which make it advantageous to combine some of these actions into a single work package. For example, if the Service Strategy for a number of separate bearings in several items of process equipment require quarterly vibration measurements by a specialist, there may be advantages to incorporating this work into a single work package. Implementation of any Service Strategy option will require more detailed specifications than are contained in a description of the option.

Purpose

To construct service work packages that take advantage of usable synergies between service actions.

Quantity

• One set of work packages that optimise the synergies between service actions.

Quality

Synergies between service actions typically occur around; • Trigger events and tolerances, • Resource requirements (labour, tools and equipment), • Process condition (operating or shutdown, opened up for access, etc.).

© McAlear Management Consultants 2006

Operational Planning: Set Service Strategy

Updated: August 2018

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