AAOM Handbook

PS.14 Specify Manual Work Steps, Triggers and Trigger Tolerances

Context

Within the Operating Model the term Production work is used to describe the actions directly associated with transferring, transforming or storing the goods or services that will form the output of the process. For example: a) in a mining/mineral processing environment; blasting, hoisting, stockpiling, grinding, smelting. b) in a recruitment services environment, advertising, screening applications, interviewing, reference checking, offer preparation. c) in a procurement and supply environment, placing orders, receiving, warehousing and issuing goods. A Production Strategy defines our approach to the execution of this Production work. Hence, in determining a Production Strategy we need to define the transform, transfer and store (Production) steps that must be completed to deliver the required output from a Production process. There will be a sequence, logic and set of specification limits for these production steps that should be adhered to if the process is to consistently meet its target performance confidence levels. In the case of those Production steps completed or controlled by people, the process step sequence, logic and specifications must be incorporated into the training, operating procedures and work management process applied to their work. To do this we must define the actions that people must take to execute the step, what trigger will initiate the action (this may be an event, calendar time, a measured value such as operating time, tonnes, etc.), and the allowable tolerance around the trigger event for completing the action.

Purpose

To specify the actions required for people to implement a set of Production strategies.

Quantity

• One set of outcomes, specifications and scheduling specifications for each separate action for implementing a Production Strategy.

Quality

The outcome for each action shall be specified in the form of an action and an object (e.g. drill hole in ore face, move material from X to Y).

Specifications may include operating times, operating rates, input quality, chemistry, temperature, pressure, etc.

© McAlear Management Consultants 2006

Operational Planning: Set Production Strategy

Updated: August 2018

Page 44