AAOM Handbook

Potential Action Identification: Using tools such as “Brainstorming” and “Ask What 5 Times” complete a Cause and Effect diagram such as that below. Identify all the possible ways to eliminate, or establish the Issue identified in the Performance Review. Record the potential actions directly on the diagram. Change the grouping (Affinity) categories if required.

Methods & Procedures

Materials

Measurements

Issue

Tools & Equipment

Environment

People

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