AAOM Handbook

to deliver all resources for the schedule, and the purpose of execution is to complete the work from the schedule. This paradigm tries to hold the performance of the Process as a constant by allowing resources to be a variable. This is a significant contrast to the far more common work management paradigm – scheduling work to match to the availability of resources. In this case the constant becomes the resource and the variable becomes the timing of the work, and hence the performance of the Process.

The quality of the planning, scheduling, and resourcing applied to Production and Service work are leading indicators of the effectiveness and efficiency of the Process.

Therefore, the second key element of the underlying theory of the Business Process Framework is;

If the work is planned, scheduled and properly resourced ahead of execution the desired outcome will be achieved more consistently and at lower cost.

Ensuring that all Production and Service work is effectively executed at the correct time requires a good work management process. Within the Business Process Framework these activities are incorporated in the elements of Work Management; Approve Work, Planning, Scheduling, Resourcing and Work Execution.

Social Considerations

The Business Process Framework is a system intended to ensure that we deliver the performance required from a Process. However, it is primarily a system that deals with; • the interpretation of the expectations and needs of a Process by people, • the translation of these expectations and needs into the work that people perform, and • the management of that work.

PROCESS / CONTROL SYSTEMS RELATIONSHIP

PROCESS

INPUTS

OUTPUTS

Instructions

CONTROL SYSTEMS

© McAlear Management Consultants 2005 – 2012

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