AAOM Handbook

INTERNALL

ANGLO AMERICAN OPERATING MODEL: OPERATIONAL PLANNING SET SERVICE STRATEGY

UPDATED: AUGUST 2018

CONTENTS

SS.00 Set Service Strategy .............................................................................2 SS.01 Extract Performance Targets ..............................................................11 SS.02 Specify Functional Life ........................................................................14 SS.03 Identify Critical Areas ..........................................................................16 SS.04 Specify Serviceable Items ...................................................................20 SS.05 Identify Historical Threats....................................................................30 SS.06 Identify Probable Threats ....................................................................36 SS.07 Identify Threat Characteristics.............................................................44 SS.08 Identify Potential Service Strategies....................................................50 SS.09 Identify Cost of Strategies ...................................................................54 SS.10 Identify Most Cost Effective Strategy ..................................................56 SS.11 Develop Statistical Business Loss Projections ....................................58 SS.12 Have Confidence Levels on Performance Targets Been Met?............61 SS.13 Specify Actions, Triggers and Trigger Tolerances...............................63 SS.14 Specify Service Action Resources (Labour Materials & Equipment) ...65 SS.15 Define Service work Packages............................................................67 SS.16 Specify Resource Service Levels........................................................69 SS.17 Operating (Production or Maintenance) Activity? ................................71