AAOM Handbook

PS.17 Specify Resource Service Levels

Context

The timely, efficient and correct execution of a Production Work Packages requires that all the specified resources be available, at the appropriate location, when needed. Putting in place the most reliable and efficient resourcing strategy to achieve this requires a specification of; • the type of resource(s) required (including all important quality parameters) , • how many resources are required, • how often resources will be required, • how much lead time there will be between recognising the need and the required fulfilment of the need, and • for re-useable resources (such as labour and equipment) the duration of the need. Most of the above information has been defined in the previous task assignments for Setting the Production Strategy: • The type and number of resources were specified in TA PS.15 Specify Production Action Resources (labour, materials and equipment). • How often the resources will be required is determined by the time, rate and efficiency operating parameters for the process or by the scheduling parameters for actions. • The fulfilment lead time for resources is defined by the time horizon of the Production work Execution Schedule. • The duration of the need (for re-useable resources) was specified in TA PS.15 Specify Production Action Resources (labour, materials and equipment). The above data can be used to define the Service Levels required for Production work resources. A resource may potentially be utilised in more than one Production Work Package, and these separate Work Packages may have different service level requirements. An accurate specification of the above data for the differing service level requirements allows a resourcing strategy that can meet all requirements to be defined.

Purpose

To specify the resource service levels required for implementation of a Production Strategy.

Quantity

• One set of service level specifications for each resource.

© McAlear Management Consultants 2006

Operational Planning: Set Production Strategy

Updated: August 2018

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