AAOM Handbook

PS.13 Identify Steps Completed or Controlled by People

Context

Within the Operating Model the term Production work is used to describe the actions directly associated with transferring, transforming or storing the goods or services that will form the output of the process. For example: a) in a mining/mineral processing environment; blasting, hoisting, stockpiling, grinding, smelting. b) in a recruitment services environment, advertising, screening applications, interviewing, reference checking, offer preparation. c) in a procurement and supply environment, placing orders, receiving, warehousing and issuing goods. A Production Strategy defines our approach to the execution of this Production work. Hence, in determining a Production Strategy we need to define the transform, transfer and store (Production) steps that must be completed to deliver the required output from a Production process. Production steps may be executed and/or controlled by either people or machines. In a manual process, such as hand picking items from a store’s inventory, the physical energy and the control of the movement is performed by a person. In a mechanised process that is manually controlled, such as picking items from a store with a forklift, the physical energy to move the material is provided by a machine but the control of the movement is performance by a person. In the case of a fully automated system, such as an automated stores inventory picking system, both the physical energy to move the items and the control of the movement is controlled by machinery. In every case there will be a sequence, logic and set of specification limits that should be adhered to if the process is to consistently meet its target performance confidence levels. In the case of those steps completed and controlled by machines, the process step sequence, logic and specifications must be incorporated into the appropriate control system. In the case of those steps completed or controlled by people, the process step sequence, logic and specifications must be incorporated into the training, operating procedures and work management process applied to their work.

Purpose

To define the production steps for which Tasks must be specified for a work management system.

Quantity

• One list of Production steps where either the execution or the control of the work is completed by people.

© McAlear Management Consultants 2006

Operational Planning: Set Production Strategy

Updated: August 2018

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